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Adult Personal Conflict Style Inventory

Adult Personal Conflict Style Inventory

This survey will calculate your preferred method of dealing with conflict

Please Note: The reflection this inventory can create is more important – and more reliable- than the numbers calculated from your responses to this form. There are no “right” or “wrong” answers, nor have we “standardized” this instrument. Some takers agree with the results; others disagree. Whether you like the results or not, you should rely on them for an accurate picture of yourself only after further self-scrutiny and discussion with others. The inventory is merely a tool to enable these larger tasks.

Instructions: Consider your response in situations where your wishes differ from those of another person. Note that statements A-J deal with your initial response to disagreement; statements K-T deal with your response after the disagreement has gotten stronger. If you find it easier, you may choose one particular conflict setting and use it as background for all the questions.Circle one number on the line below each statement.

When I first discover that differences exist…

A  …I make sure that all views are out in the open and treated with equal consideration, even if there seems to be substantial disagreement.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

B  …I devote more attention to making sure others understand the logic and benefits of my position than I do to pleasing them.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

C  …I make my needs known, but I tone them down a bit and look for solutions somewhere in the middle.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

D  …I pull back from discussion for a time to avoid tension.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

E  …I devote more attention to feelings of others than to my personal goals.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

F  …I make sure my agenda doesn’t get in the way of our relationship.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

G  …I actively explain my ideas and just as actively take steps to understand others.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

H  …I am more concerned with goals I believe to be important than with how others feel about things.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

I  …I decide the differences aren’t worth worrying about.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

J  …I give up some points in exchange for others.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

If differences persist and feelings escalate…

K  …I enter more actively into discussion and hold out for ways to meet the needs of others as well as my own.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

L  …I put forth greater effort to make sure that the truth as I see it is recognized and less on pleasing others.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

M  …I try to be reasonable by not asking for my full preferences, but I make sure I get some of what I want.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

N  …I don’t push for things to be done my way, and I pull back somewhat from the demands of others.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

O  …I set aside my own preferences and become more concerned with keeping the relationship comfortable.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

P  …I interact less with others and look for ways to find a safe distance.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

Q  …I do what needs to be done and hope we can mend feelings later.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

R  …I do what is necessary to smoothe the other’s feelings.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

S  …I pay close attention to the desires of others but remain firm that they need to pay equal attention to my desires.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

T  …I press for moderation and compromise so we can make a decision and move on with things.

Not at all characteristic  1  2  3  4  5  6 Very characteristic

Information on the full version of this survey

The Adult Personal Conflict Style Inventory is an early version of an inventory developed by Ron Kraybill that is available in a low-cost, culturally-sensitive upgrade entitled Style Matters: The Kraybill Conflict Style Inventory. The version on our site was published by Mennonite Conciliation Service in Mediation and Facilitation Training Manual, 4th ed., 2000 (Akron,PA: MCS), p. 64-66. It is here by permission of Mennonite Central Committee and the author and may be used at no charge by individuals and religious congregations. Other uses, including assigning it for use in college or university classes are a violation of copyright and take unfair advantage of the publisher’s willingness to make this early version available at no cost on our website. The full version is a 22 page booklet with modifications that recognize cultural diversity among users, several pages of principles for interpretation, practical support strategies for each style, and discussion questions for group leaders.   It is available for .95-.95 for print copies depending on order size from www.riverhouseepress.com. Rights to reproduce it from a PDF file can be purchased for .95 per copy.

Read user feedback about the full version from trainers.

Get a free trainers’ guide for Style Matters.

Info about an Online Full Version with self-guided tutorial and capacity to email scores.

Please support our agreement with the publisher by practicing fair compensation if you use this for purposes other than individual or congregational use.

Style Inventory Tally Sheet

When you are finished taking the inventory, write the number you circled for each situation beside the corresponding letter on the tally sheet below. Add each of the 10 columns of the tally chart, writing the total of each in the empty box just below the double line.

A __G __ K __S __ B __H __ L __Q __ C __J __ M __T __ D __I __ N __P __ E __F __ O __R __
Calm Storm Calm Storm Calm Storm Calm Storm Calm Storm
Collaborating Forcing Compromising Avoiding Accommodating

Now list your scores and the style names in order from highest score to lowest in both the calm and storm columns below.

Calm
Response when issues/conflicts first arise.
Storm
Response after the issues/conflicts have been unresolved and have grown in intensity.
________ ______________________________ ________ ______________________________
Score Style Score Style
________ ______________________________ ________ ______________________________
________ ______________________________ ________ ______________________________
________ ______________________________ ________ ______________________________
________ ______________________________ ________ ______________________________

 

Interpreting the Scores:

This exercise gives you two sets of scores for each of the five approaches to conflict. Calm scores apply to your response when disagreement first arises. Storm scores apply to your responses if things are not easily resolved and emotions get stronger. The higher your score in a given style, the more likely you are to use this style in responding to conflict. The highest score in each of the columns indicates a “preferred” or primary style. If two or more styles have the same score they are eually “preferred.” The second highest score indicates ones’s “backup” style if the number is relatively close to the highest score. A fairly even score across all of the styles indicates a “flat profile.” Persons with a flat profile tend to be able to choose easily among the various responses to conflict.

Read more about these five Styles of Conflict Management and take this inventory online at:
http://peace.mennolink.org/resources/conflictstyle

 

Critical Decision Making for Congregations

A Decision Making Process for Congregations

1. Ask the Right Questions

  • What is the scope of our inquiry?
  • Who are the strategic people?
  • How can we accumulate relevant information?
  • What questions do we need to answer before we proceed?
    • Can we do research? (before/ during / after?)

2. Document, Document, Document

  • Get/ use appropriate technology to reflect current realities.

3. Appropriately slow down the process.

  • Make sure we have time to make important decisions
    • Include information gathering
    • Resist deadlines – especially artificial ones
    • Don’t allow deadlines to manipulate.
  • Review the decision and the decision making process.
    • More questions
      • Were you heard?
      • Are you comfortable?
    • Make the process consistent.

4. Make my voice appropriately heard.

  • Advocate my own position
  • Function as facilitator
  • Bring together process with questions.